What Sets Us Apart
CLIENT EXPERIENCE
Our processes are built around transparency and collaboration, and we encourage open communication and client involvement in all parts of the design process.
CURATION
We curate from artisans and makers who practice quality craftsmanship, ethical practices, and inventive design. We aim to source pieces that become heirlooms for years to come.
PERSONALIZATION
We aim to deeply understand our clients’ personalities, lifestyles, tastes and goals and allow this to dictate the stylistic direction on our projects, rather than pushing our own style.
Our Design Philosophy
Our mission at Heath Interiors is to create meaningful, custom homes for our clients. We dig deep to understand our clients’ aesthetic preferences, and functional and financial goals, which guides our approach to each unique project. This information, paired with our design expertise and project management experience creates lasting spaces made to last.
Our Process
Purchasing & Procurement Services
All full-service projects include our white-glove procurement service. This service includes access to superior quality trade-exclusive vendors, endless customization opportunities, and easy payment options.
After our detailed proposals are approved, we handle ordering everything from pillow trims to custom upholstery. We track orders every step of the way, and share documents with our clients so you can check on status at any point. After installation, we provide guides detailing care instructions, and any associated warranties on products purchased.
Frequently Asked Questions
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What if I need help establishing a budget?
Having a clear budget is very important for your project to run smoothly. If you are unsure about what to expect for renovations, we recommend looking at the National Remodeling Cost vs. Value report based on your location. If you need help establishing a budget for furnishings, please let us know and we can send over a budget worksheet to help guide you. We help guide all of our clients on where to invest based on their unique goals.
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What will my involvement look like?
We see our clients as collaborators and partners in our projects, and We can accommodate a higher or lower amount of involvement based on the client’s preferences, but expect to be regularly connected throughout all phases. Typically, that means averaging a check in at minimum every 1-2 weeks.
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How do you charge FOR YOUR SERVICES?
We bill “hourly by retainer” for all design and project management services, which are billed at tiered rates. After the initial consultation, we provide a scope of work and estimate of total hours. A deposit is collected before work begins, and we take retainers monthly as work progresses. We keep our clients informed on retainer balances and time billed each month.
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How do you handle purchasing?
We are proud to offer a white-glove procurement service to our full-service clients. We send detailed proposals for your approval and allow you to check in on status at any point. Once ordered, items are sent to a receiving warehouse where they are received, inspected, and stored until the final installation. We sell all products at retail costs or below when possible.
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When should I engage an interior designer?
Establishing your design team should be one of the first tasks when preparing for a decoration or renovation project. Our preferred approach is to collaborate with architects and tradespeople from the start to ensure success. Additionally, we take on only a few projects at a time and typically have a wait list, so we recommend reaching out as early as possible.
Ready for Next Steps?
Have Questions?
If you’d like to learn more about our services and the possibility of working together, we recommend scheduling a free 20-minute phone call using the form above. For all other questions, contact us here or shoot us a note at hello@heathinteriordesign.com.